This set of sessions is designed to run as a five-day course or alternatively it can be run as separate sessions over a number of days.
It may be taken on its own or in conjunction with our incentive and reward management training program.
- Housekeeping Supervisors
- Room Attendants
- Room Maids and Room Boys
- Public Area Attendants
After this course, successful participants will have the skills needed to perform their duties as a member of the Housekeeping team.
They will be in a position to provide service in an effective, efficient and organised manner, to understand the importance of carrying out the tasks in such a way that customer needs are the priority and to use service methods consistent with a five star level using internationally accepted standards.