How we have helped some of our clients
These case studies demonstrate our wide ranging skill sets and how we helped
our clients achieve their goals in various scenarios
Location: CENTARA SAMUI
Your staff might know what to say and when to say it, but that doesn’t always mean that they have the confidence to speak up.
It’s amazing how much English some non-native speakers have hidden away. Whether it’s down to a lack of confidence in their knowledge, their pronunciation, or just a fear of getting it wrong in front of your guests, our Language Coaches can give your staff the confidence they need to actually use the English that they know.
F&B training for breakfast service.
Location: MALDIVES & PHUKET, Duration: 4 WEEKS
Objectives
Improve F&B and HK operations
Improve organisation, duties and roles
SOPs for HK hygiene
Courses
F&B & HK Service Skills
F&B Food Knowledge
Guest Service Skills
Location: PHUKET & KOH SAMUI, Duration: 6 MONTHS
Objectives
Improve operational training and standards
Train the trainer
Writing and coaching SOPs
Courses
Departmental Performance Trainer
Departmental Performance Coach
Departmental Skills Trainer
SOP Development
Location: KOH SAMUI, Duration: 2 WEEKS
Objectives
Improve operational training and standards
Train the trainer
Writing and coaching SOPs
Courses
Departmental Performance Trainer
Location: BANGKOK, Duration: 2 DAYS
Objectives
Improve management skills
Situational Leadership
DiSC behavioral analysis for hotel managers
Teamwork, Communication, Cooperation
Courses
Management Skills Modules 1 & 2