Location: MALDIVES & PHUKET, Duration: 4 WEEKS
Objectives
Improve F&B and HK operations
Improve organisation, duties and roles
SOPs for HK hygiene
Courses
F&B & HK Service Skills
F&B Food Knowledge
Guest Service Skills
Archive for month: August, 2017
Location: PHUKET & KOH SAMUI, Duration: 6 MONTHS
Objectives
Improve operational training and standards
Train the trainer
Writing and coaching SOPs
Courses
Departmental Performance Trainer
Departmental Performance Coach
Departmental Skills Trainer
SOP Development
Location: KOH SAMUI, Duration: 2 WEEKS
Objectives
Improve operational training and standards
Train the trainer
Writing and coaching SOPs
Courses
Departmental Performance Trainer
Location: BANGKOK, Duration: 2 DAYS
Objectives
Improve management skills
Situational Leadership
DiSC behavioral analysis for hotel managers
Teamwork, Communication, Cooperation
Courses
Management Skills Modules 1 & 2
Location: HUA HIN, Duration: 4 WEEKS
Objectives
Enable property to become a Leading Hotel of the World
Attain 85% score on LHW audit
Improve service in all departments
Courses
LHW Audit Training
Guest Relationship Service Performance
Departmental Performance Coach
Departmental Skills Trainer