
Course Summary
The Waiter Course is a five-day course designed for food and beverage service staff who have customer contact.
It may be taken on its own or in conjunction with our incentive and reward management training program.
For
- Supervisors
- Waiters & Waitresses
- Captains
- Runners
- Sommeliers
Course Information
This course is part of the Mise En Place Total Quality Management Training Suite.
The services and products that may be offered are extremely diverse, the only conditions being the operations and policies of the participating property.
After this course, successful participants will have the skills needed to perform their duties as a member of the F&B service team. They will be in a position to provide table service in an effective, efficient and organised manner, to understand the importance of carrying out the tasks in such a way that customer needs are the priority and to use service methods consistent with a five star level using internationally accepted standards.